Terms & Conditions

  • Bookings to be made ideally 24 hours in advance or 4 hours in advance.
  • Provide us correct traveler name, number, pickup time and address at the time of booking.
  • Cancellations made one hour or more in advance will not involve any costs.
  • Cancellation made within an hour will incur 50% charge. (For online bookings)
  • Bill payable at the end of the journey.
  • All toll/parking charges will be payable with the bill.
  • Angel City Cabs shall be entitled at any time without giving any reason or prior notice to terminate the booking of taxis done by the Customer.
  • Angel City Cabs encourages all its customers to take full responsibility of his/her items. In case of lost items inside the Cabs during the journey, company will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same.
  • If the Customer leaves any goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer has to inform ACC of the same in writing within 24hours of using the taxi or the services.
  • The courts of Bangalore have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by ACC.
  • All the calls made to our call centre are recorded by us for quality and training purposes.
  • All vehicles registered with ACC are continuously tracked using GPS for security reasons only.
  • ACC is not responsible in case of time varriation in service. Due to heavy traffic congestion almost everywhere in Bangalore